Designed specifically for Medicare-certified hospital outpatient departments (HOPDs) and ambulatory surgery centers (ASCs), our OAS CAHPS survey system makes it easy to gather and manage your data. While OAS CAHPS is voluntary at this point, Survey Solutions by ICAHN has created a survey system that will make following CMS protocols easier when the program becomes mandatory.
OAS CAHPS patient experience of care surveys are a must for HOPDs and ASCs [alternate phrase: outpatient facilities] looking to provide the best possible quality of care. We have developed patient satisfaction surveys that deliver higher response rates and give you the most up-to-date information possible.
Our OAS Survey Options
Survey Solutions by ICAHN offers OAS patient satisfaction surveys in mail form – one of the survey modes CMS allows at this point. However, our fully automated, easy-to-use system gives you easy patient information uploads, data scrubbing, automated mailing, results scanning, and an interactive dashboard.
Viewing Your OAS Survey Results
From the dashboard, you can quickly navigate your survey data and compare it to national benchmarks, track response rates, view top performing domains and receive alerts about unsatisfactory survey answers. Having this data in a concise, user-friendly format allows you to address issues or problems in a timely manner, helping to increase the quality of care you provide.
- Quick onboarding process
- Simply upload your weekly patient data – we take it from there
- HIPAA-secured mail surveys
- Interactive dashboard that allows you 24/7 access to your data
- Compare results with your peers