Webinars
Presented By Proper Connections
Proper Connections specializes in connecting rural healthcare providers with the massive amount of savings they deserve – and helping providers realize just how much they can gain in grants from these programs.
Presented by Julie Russell & Emily Ferrell
In our February 2020 webinar, Julie Russell and Emily Ferrell launch theArtDept.Online, a new interactive platform that provides you with free access to and use of hospital marketing campaigns. Many hospitals don’t have marketing departments or budgets for agency quality materials that can be customized. TheArtDept.Online changes that by providing free marketing and communications materials for rural and critical access hospitals.
Presented by Angie Charlet & Jake Hanson
Engaging patients and getting them to complete HCAHPS surveys is important for critical access and rural hospitals. In this webinar, Angie Charlet, Director of Quality, Education and Compliance at the Illinois Critical Access Hospital Network (ICAHN), and Jake Hanson, Marketing and Development Director for Survey Solutions, discuss strategies to increase response rates, marketing ideas to improve engagement and the value of transparency in the public eye.
Presented by Patricia Schou
The future of rural healthcare is a hot topic right now, with so many clinics closing and many more at risk. Patricia Schou, Executive Director at the Illinois Critical Access Hospital Network (ICAHN), takes a look at the trends in the industry and provides her unique perspective as someone with more than 35 years of experience in clinical and rural hospital administration.
Presented by Angie Charlet
Learn more with Angie Charlet, Director of Quality, Education and Compliance with ICAHN. In this webinar, you'll learn what steps are needed to create a successful program and how to get started.
Presented by Lance Keilers
How important is good governance? In this webinar, Lance Keilers MBA, former Critical Access Hospital CEO and President of Connected Healthcare Solutions, discusses how Board of Director surveys can strengthen relationships between board members, executives and other key stakeholders.
Presented by Jake Hanson & Craig Stewart
Can your hospital benefit from digital surveys? In this webinar, Jake Hanson and Craig Stewart show you how to get real-time data and feedback from your Patient Satisfaction surveys and how to interpret today's scores to make tomorrow's better.
Presented by Kerry Dunning
How can you improve your hospital’s swing bed experience? In this webinar, Swing Bed expert Kerry Dunning takes a deep dive into the world of swing beds, including how they differ from HCAHPS, understanding the required discharge codes and identifying methods of improving patient perceptions on the swing bed experience, plus a whole lot more.