Learn more with Angie Charlet, Director of Quality, Education and Compliance with ICAHN. In this webinar, you'll learn what steps are needed to create a successful program and how to get started.

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Chief Experience OfficerMay 16, 2019 - A Chief Experience Officer? It’s not unusual at all. In fact, more than half of all heathcare providers employ a full-time Chief Experience Officer. How do they help improve patient satisfaction and deliver better experiences?

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Hospital Star Rating SystemMay 1, 2019 - When the star-rating system was implemented in 2016, there was lots of skepticism as to its methodology. Now, a recent study by the Henry Ford Health System identifies ways the current methodology can produce “more accurate and informative results” – and patient surveys are a big part of that.

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Governor J.B. PritzkerApril 15, 2019 - Illinois Governor J.B. Pritzker recently signed a bill that will help critical access hospitals with $55 million in funding and resources to improve programs and increase staffing.

Check out the whole story and what it means to critical access hospitals in Illinois.

U.S. Congressman Aidan SmithApril 1, 2019 - A recent survey concluded that at least 21% of the nation’s rural hospitals are at a high risk of closure. How are communities that are potentially affected fighting back to make sure services aren’t cut or eliminated altogether?

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