News
Improving Patient Experiences: It’s a Full-Time Job
May 16, 2019 - A Chief Experience Officer? It’s not unusual at all. In fact, more than half of all heathcare providers employ a full-time Chief Experience Officer. How do they help improve patient satisfaction and deliver better experiences?
Transforming the star-rating system with patient surveys
May 1, 2019 - When the star-rating system was implemented in 2016, there was lots of skepticism as to its methodology. Now, a recent study by the Henry Ford Health System identifies ways the current methodology can produce “more accurate and informative results” – and patient surveys are a big part of that.
Critical Access Hospitals get a boost in Illinois
April 15, 2019 - Illinois Governor J.B. Pritzker recently signed a bill that will help critical access hospitals with $55 million in funding and resources to improve programs and increase staffing.
Check out the whole story and what it means to critical access hospitals in Illinois.
Fighting Back: How Communities Are Working to Stop Hospital Closures
April 1, 2019 - A recent survey concluded that at least 21% of the nation’s rural hospitals are at a high risk of closure. How are communities that are potentially affected fighting back to make sure services aren’t cut or eliminated altogether?
New Congressional Legislation Seeks to Increase Rural Access to Health Care
March 19, 2019 - U.S. Congressman Aidan Smith (Neb) recently introduced two bipartisan measures designed to increase access to rural health care. One of the measures – the Critical Access Hospital Relief Act – will repeal Medicare’s 96-hour rule, while the other – the Physician Assistant Direct Payment Act – will allow physician assistants to be directly compensated through Medicare.
